TERMS OF SERVICE

Last updated: October 22, 2026

Overview

Welcome to Robelette! The terms "we", "us", and "our" refer to ROBELETTE LTD, operating under the name Robelette.

ROBELETTE LTD operates this online store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with an online shopping experience focused on women's clothing (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer and sell our products and services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Nothing in these Terms of Service is intended to exclude, restrict, or limit any rights you may have under applicable consumer protection laws or any other statutory rights that cannot lawfully be excluded, restricted, or waived.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have the necessary consent from a parent or legal guardian where required by applicable law.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide when using our store is accurate, current, and complete and that you have all necessary rights and authorisations to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account, to the extent permitted by applicable law.

You must notify us promptly if you become aware of any unauthorised use of your account or any other security breach.

You may not transfer, sell, assign, or license your account to another person without our prior written consent.

We reserve the right to suspend or restrict access to an account where reasonably necessary to protect our store, our customers, our business, or the security of the Services, or where we reasonably believe that these Terms of Service have been violated. Any such action remains subject to applicable law.

2. Our Products

Robelette offers women's clothing and related products through our online store.

We make reasonable efforts to provide accurate descriptions, photographs, colours, sizing information, and other details about the products available in our store.

However, product colours and appearances may vary depending on your screen, device, display settings, lighting conditions, and other technical factors. Consequently, the appearance of a product on your device may differ slightly from the physical product you receive.

Product photographs, illustrations, and descriptions are provided to help you understand the products offered. They do not replace any legally required product information or statutory rights you may have.

Please carefully review the available product descriptions, size guides, materials, and other relevant information before placing an order.

We do not guarantee that every product will meet individual preferences or subjective expectations. However, nothing in these Terms of Service excludes or limits your statutory rights if a product is faulty, damaged, incorrectly described, or otherwise fails to conform to the requirements of applicable law.

Product descriptions, availability, and prices may be updated from time to time. We reserve the right to discontinue products or limit the quantities offered, subject to applicable law and any orders we have already accepted.

We may restrict the sale of particular products to certain individuals, geographic regions, or jurisdictions where reasonably necessary, subject to applicable law.

3. Orders

When you place an order through our online store, you submit an offer to purchase the selected products under these Terms of Service and the terms displayed during checkout.

You authorise us and our payment processors to process the payment associated with your order using your selected payment method.

An order confirmation email acknowledges receipt of your order. It does not necessarily mean that your order has been accepted unless the confirmation expressly states otherwise.

We reserve the right to decline or cancel an order where permitted by applicable law, including where a product is unavailable, a pricing or listing error has occurred, payment cannot be authorised, suspected fraudulent activity is identified, or the order otherwise cannot reasonably be fulfilled.

If we reject or cancel an order after payment has been collected, we will arrange any refund required by applicable law.

If we need to make a material change to an order or cancel it, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

Please review your order carefully before submitting it. Once an order has been accepted or processing has begun, we may be unable to accommodate a cancellation request. This does not affect any cancellation or withdrawal rights available to you under applicable law.

Purchases, returns, exchanges, and refunds are subject to our Return and Refund Policy, without prejudice to your statutory rights.

You represent that your purchases are intended for personal or household use and not for unauthorised commercial resale or distribution.

We reserve the right to refuse or cancel orders that we reasonably believe have been placed for fraudulent purposes or in violation of these Terms of Service, subject to applicable law.

4. Prices and Billing

Prices, discounts, and promotions displayed in our online store may change from time to time.

The price charged for a product will generally be the price displayed at the time your order is placed, as reflected in your checkout and order confirmation, except where correction or cancellation is permitted by applicable law.

Unless expressly stated otherwise during checkout, displayed prices may exclude shipping charges, customs duties, import charges, or other applicable costs. Any additional charges that we are legally required to disclose before you place an order will be presented in accordance with applicable law.

The treatment of taxes, duties, and other charges may depend on your delivery destination and the arrangements applicable to your order. Please review the information displayed during checkout before completing your purchase.

Prices displayed in our online store may differ from prices offered by third-party retailers or through other sales channels.

We may offer promotions, discounts, or special offers that are subject to additional terms and conditions. If those terms conflict with these Terms of Service, the specific promotional terms will govern the promotion to the extent of the conflict, subject to applicable law.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You agree to update your account and other information promptly, including your email address and payment details, so that we can process your transactions and contact you when necessary.

By submitting payment information, you represent that:

1. You are authorised to use the payment method provided.

2. The payment information you provide is accurate and complete.

3. Your payment provider may process the charges associated with your order.

4. You agree to pay the amounts properly due for your order, including the product price and any applicable shipping charges, taxes, or other charges disclosed during checkout.

If a payment is declined, reversed, or otherwise unsuccessful, we may be unable to process or fulfil your order.

We will not use an incorrect price or an obvious listing error to avoid obligations arising under applicable law.

5. Shipping and Delivery

We aim to process and dispatch orders within the timeframes stated in our shipping information. Processing times and delivery estimates may vary depending on product availability, destination, shipping method, and other relevant circumstances.

Delivery dates and timeframes are estimates unless expressly guaranteed. We will communicate any guaranteed delivery commitment where applicable.

For more information about shipping methods, estimated delivery times, and relevant conditions, please consult our Shipping Policy.

Delivery may be affected by circumstances beyond our reasonable control, including carrier delays, customs inspections, severe weather, transport disruptions, and governmental actions.

Where an order is delayed, we will handle the situation in accordance with our stated policies and applicable law.

Customers are responsible for providing a complete and accurate shipping address when placing an order. If an address is incorrect or incomplete, delivery may be delayed or unsuccessful. Please contact us as soon as possible if you identify an error in your shipping information.

We cannot guarantee that an address change will be possible after an order has been processed or dispatched.

Where applicable, customs duties, import taxes, and other charges imposed by the destination country may be payable by the customer unless the checkout or relevant shipping terms expressly state otherwise.

Any customs charges and delivery conditions will be subject to the applicable rules and information disclosed for the order.

Responsibility for loss or damage during delivery

Nothing in these Terms of Service transfers the risk of loss or damage to you earlier than permitted by applicable law.

Where applicable consumer law provides that the risk remains with the seller until you or a person designated by you, other than the carrier, takes physical possession of the products, that rule will apply.

If your order arrives damaged, appears to have been lost, or has not arrived within the expected timeframe, please contact us with your order number and the relevant details so that we can investigate and assist you.

Nothing in this section excludes any statutory rights or remedies you may have concerning non-delivery, delayed delivery, damaged products, or other delivery problems.

6. Intellectual Property

The Services and their original content, including website text, graphics, branding, logos, design elements, photographs, videos, and other materials created or supplied for our store, may be owned by ROBELETTE LTD, its affiliates, licensors, or other relevant rights holders and may be protected by copyright, trademark, and other intellectual property laws.

The purchase of a product does not transfer ownership of any intellectual property rights in our website, branding, logos, photographs, or other protected materials.

The intellectual property rights relating to individual products, including any product designs, patterns, logos, or other elements, remain with their respective owners or rights holders unless otherwise expressly agreed or required by applicable law.

These Terms of Service permit you to access and use the Services for personal, non-commercial purposes.

Unless authorised by us or permitted by applicable law, you must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit protected materials from our Services for commercial purposes or in a manner that infringes intellectual property rights.

Nothing in these Terms of Service grants you a licence or other rights under any patent, trademark, copyright, or other intellectual property right belonging to ROBELETTE LTD, Shopify, or any third party, except as expressly stated or required by applicable law.

Unauthorised use of our Services or protected materials may violate applicable intellectual property laws.

All rights not expressly granted remain with their respective rights holders.

Robelette's name, logo, branding, and other identifying elements may constitute trademarks or other protected materials. You must not use them without prior written permission from the relevant rights holder, except where permitted by applicable law.

Shopify's name, logo, and other identifying elements are the property of Shopify or its relevant rights holders. All other third-party names, logos, product names, and identifying elements appearing on the Services belong to their respective owners.

7. Optional Tools

We may provide access to tools, applications, or features offered by third parties as part of the Services.

These tools may operate independently of ROBELETTE LTD, and we may not control or monitor their operation, availability, or content.

Where permitted by applicable law, third-party tools are made available on an "as is" and "as available" basis, without additional warranties or endorsements from us.

We are not responsible for the independent operation, availability, or performance of third-party tools to the extent that these matters are outside our reasonable control. Nothing in this section excludes liability that cannot lawfully be excluded.

Your use of optional third-party tools is subject to the applicable terms and conditions and privacy policies of the relevant providers.

You should review those terms before using such tools.

We may introduce new features, tools, and resources through our Services in the future. Any new features will form part of the Services and will be subject to these Terms of Service unless additional terms are provided.

8. Third-Party Links

Our Services may contain links to third-party websites, applications, services, or other online resources.

These third parties operate independently of ROBELETTE LTD, and we do not necessarily control or endorse their content, products, services, privacy practices, or security measures.

If you choose to access a third-party website or service through a link on our store, you do so subject to that third party's applicable terms and policies.

To the extent permitted by applicable law, we are not responsible for the independent content, accuracy, availability, or practices of third-party websites that we do not control.

Please review the relevant third party's policies and practices before providing personal information or completing a transaction with that third party.

Questions, complaints, or claims concerning products or services supplied directly by a third party should generally be directed to that provider.

Nothing in this section limits any responsibility we may have for our own conduct or any liability that cannot lawfully be excluded.

9. Relationship with Shopify

Robelette is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services.

When you browse or interact with our store, your device may communicate with Shopify's systems and those of other service providers involved in delivering the Services.

Although Shopify provides the platform, purchases made through our online store are transactions between you and ROBELETTE LTD, subject to the terms presented during checkout and applicable law.

Shopify is not the seller of the products offered through our store merely because it provides the platform.

To the extent permitted by applicable law, Shopify is not responsible for the products sold directly by ROBELETTE LTD or for our independent fulfilment of orders.

Nothing in these Terms of Service excludes or limits any rights or remedies you may have against ROBELETTE LTD or any other party where those rights or remedies cannot lawfully be excluded or limited.

10. Privacy Policy

Our Privacy Policy explains how we may collect, use, store, and disclose personal information when you use our Services.

By using our Services, you acknowledge that you have had the opportunity to review our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect, use, process, and store certain information relating to your access to and use of the Services, including browsing activity and transaction information.

Shopify may process this information to provide, maintain, secure, and improve its platform, process transactions, help prevent fraud, and provide other services in accordance with its applicable terms and privacy practices.

Information collected through the Services may be transmitted to Shopify and other service providers, including providers operating in countries other than your country of residence, where necessary to operate the store and provide the Services.

The handling of personal information is subject to applicable data protection laws and the terms of our Privacy Policy.

For more information, please review:

• Our Privacy Policy.

• Shopify's Privacy Policy.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies for analytics or advertising purposes.

11. Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, photographs, or other content to us (collectively, "Feedback"), you remain responsible for ensuring that you have the necessary rights to provide that Feedback.

You represent and warrant that:

1. You own the Feedback or have the necessary rights and permissions to submit it.

2. Your Feedback does not unlawfully infringe the intellectual property, privacy, publicity, or other rights of any third party.

3. Your Feedback is not unlawful, fraudulent, threatening, abusive, defamatory, or otherwise prohibited by these Terms of Service.

4. You have disclosed any compensation or incentives received in connection with a review or other Feedback where disclosure is required by applicable law.

By submitting Feedback, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, and distribute that Feedback for purposes reasonably related to operating, evaluating, improving, and promoting our Services, subject to applicable law.

Where necessary for these purposes, this licence may include permission to format, edit, or adapt the Feedback without materially changing its meaning.

Where a broader use requires additional permission under applicable law, we will obtain that permission before carrying out the relevant use.

You acknowledge that we are not generally required to keep unsolicited Feedback confidential, pay compensation for it, or respond to it, except where we have separately agreed otherwise or applicable law requires us to do so.

We may, but are not required to, monitor, moderate, edit, or remove Feedback that we reasonably consider unlawful, misleading, abusive, offensive, infringing, or otherwise contrary to these Terms of Service or applicable law.

You must not use a false email address, impersonate another person, or mislead us or other users regarding the origin of your Feedback.

You remain responsible for the content and accuracy of the Feedback you submit.

We are not responsible for statements made by other users, although we may take action where appropriate and permitted by law.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, estimated transit times, or product availability.

We reserve the right to correct such errors, inaccuracies, or omissions and to update information on our Services where appropriate.

Where permitted by applicable law, we may cancel or amend an order affected by a material error, including an obvious pricing error or an incorrect product listing.

If we need to cancel an order after payment has been collected, we will notify you where reasonably possible and issue any refund required by applicable law.

We will not use this section to avoid fulfilling obligations that have already become legally binding where cancellation or amendment is not permitted.

Unless required by law, we are not obliged to update every item of information on the Services at a particular time. However, nothing in this section limits any legal obligation to provide accurate information or to correct misleading information.

13. Prohibited Uses

13.1 General Restrictions

You may access and use the Services for lawful purposes only.

You must not access or use the Services, directly or indirectly:

(a) For any unlawful, fraudulent, deceptive, or malicious purpose.

(b) To violate applicable international, national, regional, or local laws or regulations.

(c) To infringe or violate our intellectual property rights or those of any other person.

(d) To harass, abuse, insult, threaten, defame, intimidate, or discriminate against another person.

(e) To submit false, misleading, or fraudulent information.

(f) To upload, transmit, distribute, or use material that violates these Terms of Service or applicable law.

(g) To transmit unsolicited advertising, promotional material, spam, chain letters, or similar communications.

(h) To impersonate another person or entity or misrepresent your affiliation with a person or entity.

(i) To interfere with another person's ability to access or use the Services.

(j) To engage in conduct that could reasonably damage ROBELETTE LTD, Shopify, our customers, or other users, or expose them to unlawful harm or liability.

13.2 Technical and Security Restrictions

You also agree not to:

(a) Upload or transmit viruses, malware, malicious code, or other material designed to disrupt, damage, or interfere with the Services.

(b) Reproduce, duplicate, copy, extract, sell, resell, or commercially exploit any part of the Services without the necessary authorisation.

(c) Collect, harvest, or track the personal information of other users without a lawful basis and any required permissions.

(d) Use the Services for phishing, fraudulent schemes, spam, or other deceptive activities.

(e) Use robots, spiders, scraping tools, automated extraction processes, or similar technical methods to access or collect data from the Services in a way that violates these Terms of Service, applicable law, or reasonable technical restrictions.

(f) Interfere with, bypass, or circumvent security measures, access controls, authentication requirements, or technical restrictions implemented to protect the Services.

(g) Attempt to gain unauthorised access to our systems, accounts, databases, or other infrastructure.

We reserve the right to suspend, restrict, or terminate access to the Services where we reasonably believe that a user has violated these restrictions, subject to applicable law.

Nothing in this section prohibits activities that cannot lawfully be restricted or that are expressly permitted by applicable law.

14. Agents

14.1 Scope

This section applies if you use, permit, enable, or cause an automated agent to access, use, or interact with the Services.

An "Agent" means software or a service that takes autonomous or semi-autonomous actions on behalf of, or under the instruction of, a person or entity and that can interact with the Services without direct human supervision for each individual action.

14.2 Identification and Authorisation

No Agent may access, use, or interact with the Services in a manner that violates these Terms of Service, applicable law, or reasonable technical restrictions implemented to protect the Services.

Where we have expressly prohibited a particular Agent or form of automated access, that Agent must not continue accessing or interacting with the affected Services, subject to applicable law.

14.3 Restrictions on Automated Access

We may use reasonable technical measures to limit or manage whether and how Agents access, use, or interact with the Services.

These measures may be used to protect website security, prevent abuse, preserve the availability of the store, and safeguard customer information.

14.4 Agent Requirements

Where automated access is authorised or otherwise permitted, Agents must:

(a) Identify themselves accurately when required by applicable law, our reasonable technical requirements, or the terms under which access is permitted.

(b) Not conceal or misrepresent their automated nature in order to bypass access controls or restrictions.

(c) Respond truthfully to reasonable requests concerning whether interactions are automated, where applicable.

(d) Not circumvent measures intended to block, limit, modify, or control access to the Services.

(e) Comply with applicable privacy, data protection, intellectual property, and cybersecurity laws.

Nothing in this section prohibits automated activities that are expressly permitted by us or that cannot lawfully be restricted.

15. Termination

These Terms of Service remain in effect unless terminated in accordance with this section or applicable law.

You may stop using the Services at any time. If you have an account, you may request its closure in accordance with the procedures available through our store or by contacting us.

We may suspend, restrict, or terminate your access to the Services, or terminate an account, where reasonably necessary because of a material breach of these Terms of Service, suspected fraud, security concerns, unlawful activity, or another legitimate operational reason, subject to applicable law.

Where appropriate and legally permitted, we may provide notice and an opportunity to resolve the issue before taking action.

Termination does not remove obligations or liabilities that arose before termination, including amounts properly due for accepted orders.

Any provisions that by their nature are intended to survive termination will continue to apply. These may include provisions concerning intellectual property, Feedback, outstanding obligations, disclaimers, limitations of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy, and other relevant provisions.

Nothing in this section affects any rights you may have under applicable consumer protection laws.

16. Disclaimer of Warranties

The information presented through the Services is provided for general informational purposes. We make reasonable efforts to ensure that information is accurate and current, but we cannot guarantee that every item of information will always be complete, accurate, or up to date.

Any reliance on general information provided through the Services is at your own discretion.

To the fullest extent permitted by applicable law, the Services and their general informational content are provided on an "as is" and "as available" basis.

Except as expressly stated by us or required by applicable law, we do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

We do not warrant that every technical issue affecting the Services will be corrected immediately or that the Services will be available without interruption.

Nothing in this section excludes or limits any statutory guarantee, warranty, consumer right, or remedy that cannot lawfully be excluded or limited.

In particular, nothing in these Terms of Service removes your statutory rights concerning products that are faulty, damaged, misdescribed, or otherwise fail to comply with applicable legal requirements.

Where applicable law does not permit the exclusion of a particular warranty or condition, that warranty or condition will continue to apply to the extent required by law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, ROBELETTE LTD, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for losses or damages that arise from the use of the Services where such liability may lawfully be excluded or limited.

To the extent permitted by applicable law, this may include indirect or consequential losses, loss of profits, loss of revenue, loss of business opportunities, loss of anticipated savings, loss of data, or other similar losses that are not the direct and reasonably foreseeable result of a breach for which we are legally responsible.

Nothing in these Terms of Service excludes or limits liability for:

(a) Death or personal injury caused by negligence where such liability cannot lawfully be excluded.

(b) Fraud or fraudulent misrepresentation.

(c) Any liability that cannot lawfully be excluded or limited.

(d) Any statutory consumer rights or remedies that cannot lawfully be waived.

(e) Any other liability that applicable law requires us to retain.

Nothing in this section limits our obligations concerning the proper fulfilment of accepted orders or any remedies available to you under applicable consumer protection laws.

Where liability may lawfully be limited, our liability will be limited only to the extent permitted by applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ROBELETTE LTD, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers against third-party claims, losses, liabilities, and reasonable legal costs arising directly from:

1. Your material breach of these Terms of Service.

2. Your unlawful use of the Services.

3. Your infringement of the rights of a third party.

4. Your fraudulent or intentionally harmful conduct in connection with the Services.

This section does not require you to indemnify us for losses caused by our own unlawful conduct, negligence, breach of contract, or other acts for which responsibility cannot lawfully be transferred to you.

Where we receive a claim covered by this section, we may notify you and request reasonable cooperation in addressing the claim.

Any indemnification obligation will be subject to applicable law and will apply only to the extent that the relevant loss or claim is properly attributable to conduct covered by this section.

19. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law or, where necessary, treated as severed from these Terms of Service.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

Nothing in these Terms of Service limits any rights you may have under applicable consumer protection laws or other mandatory legal provisions.

If any provision conflicts with a legal right or protection that cannot lawfully be waived, the applicable legal right or protection will prevail to the extent of the conflict.

20. Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with the policies and other terms expressly incorporated by reference, form the agreement governing your use of the Services, subject to any separate agreement that may apply to a particular transaction.

They replace any previous versions of these Terms of Service and any prior discussions or communications concerning the same subject matter, to the extent permitted by applicable law.

Nothing in this section excludes terms that form part of a legally binding order or any statutory rights that apply to your purchase.

Any ambiguity in the interpretation of these Terms of Service will be resolved in accordance with applicable law.

21. Assignment

You may not transfer or assign your rights or obligations under these Terms of Service to another person without our prior written consent, except where such transfer is permitted by applicable law.

We may transfer or assign our rights and obligations under these Terms of Service as part of a business restructuring, merger, acquisition, or transfer of business, provided that doing so does not unlawfully prejudice your rights.

Any assignment or transfer remains subject to applicable law and any mandatory consumer protections.

22. Governing Law

These Terms of Service and any separate agreements under which we provide the Services are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply in your country of residence.

If you are a consumer residing in a country whose laws provide you with mandatory protections, nothing in this section deprives you of those protections where the law requires them to apply.

Any dispute arising out of or relating to these Terms of Service will be handled by the courts with jurisdiction under the applicable legal rules.

Nothing in this section prevents you from bringing a claim before a court that has jurisdiction under mandatory consumer protection laws.

23. Translations

These Terms of Service may be made available in languages other than English for convenience and accessibility.

We will make reasonable efforts to ensure that translated versions accurately reflect the English version.

If there is an inconsistency between the English version and a translated version, the applicable version will be determined in accordance with applicable law and the circumstances of the transaction.

Nothing in this section removes any rights you may have to receive information or contractual terms in a language required by applicable law.

Any dispute concerning the interpretation of these Terms of Service will be resolved in accordance with the governing law and applicable procedural rules.

24. Headings

The headings used in these Terms of Service are included for convenience only. They do not limit, define, or otherwise affect the interpretation of the provisions.

25. Electronic Communications

By using our Services, creating an account, or placing an order, you agree that we may communicate with you electronically where permitted by applicable law.

Electronic communications may include emails, account notifications, order confirmations, delivery updates, information about returns or refunds, and notices concerning these Terms of Service.

You are responsible for providing a valid email address and keeping your contact information up to date.

Electronic communications concerning an order or the administration of the Services do not automatically constitute consent to receive promotional marketing.

Marketing communications will be sent in accordance with applicable law and any required consent.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message, where available. Unsubscribing from marketing communications will not prevent us from sending essential transactional or service-related communications.

26. Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, amend, or replace any part of these Terms of Service by publishing a revised version on our website.

The updated version will indicate the applicable revision date where appropriate.

It is your responsibility to review these Terms of Service periodically.

Where a change materially affects your rights or obligations, we will provide notice or obtain consent where required by applicable law.

Unless otherwise required by law or stated in a separate notice, changes will take effect when the revised Terms of Service are published.

Changes will not retroactively remove rights that have already accrued or alter an accepted order in a manner that is not permitted by applicable law.

Your continued use of the Services after revised Terms of Service take effect constitutes acceptance of the revised terms to the extent permitted by applicable law.

If you do not agree with a change, you should stop using the Services.

27. Contact Information

Questions about these Terms of Service should be sent to us using the contact details below.

Company name: ROBELETTE LTD

Trading name: Robelette

Email: robeletteltd@gmail.com

Phone: +447411204257

Registered or business contact address:

ROBELETTE LTD
20 Wenlock Road
London, N1 7GU
United Kingdom

You may contact us using the email address above for questions concerning these Terms of Service, orders, payments, shipping, returns, refunds, or other matters relating to our Services.

Please include your order number, where applicable, so that we can identify your order and assist you more efficiently.

28. Events Beyond Our Reasonable Control

We will not be responsible for a delay or failure to perform an obligation where the delay or failure results from an event beyond our reasonable control, provided that this section applies only to the extent permitted by applicable law.

Such events may include natural disasters, severe weather, fire, flooding, epidemics, pandemics, war, terrorism, civil unrest, labour disputes, transport disruptions, carrier interruptions, customs delays, governmental actions, utility failures, telecommunications outages, and significant disruptions affecting our suppliers or service providers.

Where such an event affects an order or our ability to provide the Services, we will take reasonable steps to limit its effects and, where appropriate, inform affected customers.

This section does not remove any right to a refund, cancellation, or other remedy that you may have under applicable law, including where products are not delivered within the legally required timeframe or where a statutory right to cancel arises.